General Information - While compiling this information, Paramount Airways has endeavored to ensure that all information is correct. However, no guarantee or representation is made to the accuracy or completeness of the information contained here. This information is subject to changes by Paramount Airways without notice.

Class of Service - Paramount Airways offers two classes of service

Non-Smoking Flights - The Government of India prohibits smoking on all domestic flights. As a separate precautionary measure, all toilets are fitted with smoke detectors.

Reservation - Reservations can be made with any Paramount Airways office or approved Travel Agent. Passengers can also book, pay and purchase e-ticket online. To enable us to inform passengers on delay/cancellation , please provide passenger contact numbers at the time of reservation.

As provided in carrier's Regulations, certain fares may have conditions, which limit or exclude the passenger's right to change or cancel reservations.

Ticketing/Fares and Time Limit - All fares are quoted in INR (for Indian Nationals ) and in USD for ( Foreigners and Non Resident Indian's ) along with applicable taxes.

Unless otherwise specified, tickets issued are valid for travel for one year from the date of issue. A travel itinerary can be changed after purchase of the ticket through our offices only.

OVERBOOKING
Like most other Airlines worldwide over booking may occur in Paramount Airways Flights in order to minimize the effect of "No Shows" , and to enable their seats to be used by passengers who otherwise would not be able to travel on their chosen flight. This aspect in closely monitored wherein we do our utmost, in a manner that the number of overbooked seats matches the number of " No Shows " or last miniute cancellations. While Paramount Airways makes every effort to provide seats for which confirmed reservations have been made, no absolute gaurantee of seats availability is denoted by the expression Reservations, bookings, status OK and the timings attached to them. For further clarifications please contact our offices.

Cancellation / Refund /Reissuance of ticket:
Passengers are requested to contact the carrier for more information on the policy.

Carriage of Handicapped Passengers
A passenger is considered a 'Handicapped Passenger' when his/her physical or mental condition requires individual attention not normally extended to other passengers or he/she requires assistance during boarding, disembarking and evacuating the aircraft. Paramount Airways offers Wheel Chair assistance to handicapped passengers.This facility is provided free of cost. To avail of this facility the passenger has to inform our reservation staff at the time of booking and our Customer Service Staff at the airport will arrange for this assistance. Strecher facility will not be provided on our flights. Blind passengers will be assisted by our commercial staff at the airport.

Carriage of Unaccompanied Minors
A child between the age of 5 years and 12 years traveling alone is termed as an Unaccompanied Minor (UM). A child under 12 years is treated as an unaccompanied minor even though accompanied by a passenger who is 13 years but less than 18 years.

When an unaccompanied minor is entrusted to us for travel, we emphasize that no effort is spared in providing special attention to him or her. This should give confidence to parents / guardians regarding our ability to look after their children whilst traveling with us.

The parent / guardian of the child has to fill up an "Unaccompanied minor Form" which can be collected at the time of reservation/ticketing or check-in. This form is filled in triplicate. In case the UM is traveling on two sectors with a change of aircraft involved, two sets of forms will have to be filled in. We do not accept Unaccompanied Minors where there is an overnight stay involved.

It is very important to fill up the UM form correctly with all details like address, telephone numbers, contact persons etc. at departure and destination stations. The parent / guardian of the unaccompanied minor are advised to wait until the flight has departed. This would help in the event of any delay / cancellation. We ensure that an Unaccompanied minor is never left alone at any point of time, as we are responsible for the child while they are with us.

The UM At destination, the UM is handed over only to the person stated in the UM form. If necessary, proof of identity may be requested. In case the person stated in the form is not available, the child WILL NOT be handed over until approval is granted by the Parent/Guardian mention in form.

Personal Data - The passenger recognizes that personal data as given to Carrier is for the purpose of making a reservation for carriage and for obtaining ancillary services and hence, authorizes the Carrier to retain such data and to transmit these to its own offices, other carriers or the providers of such services, in whatever country they may be located.

Check-In Time - For Domestic flights: Check-in usually starts 90 minutes before departure and the Check-in counters will be closed 30 minutes before departure time for all classes of passengers.

Certain formalities are required to be completed by the passenger at the airport before and after being accepted by the airline for travel. To complete these formalities and the check-in process, passengers are required to arrive at the airport sufficiently before the departure time of the flight.

The time shown on the E-ticket itinerary is the flight departure time. Passengers are requested to arrive at the airport 90 minutes before departure time. Upon arrival at airport, please report at the Paramount Airways counter to permit the completion of the formalities.

In order to maintain schedules, the boarding gate will be closed 15 minutes before departure time.

Passengers, who do not report at the boarding gate at the requested boarding time, will not be boarded on the said flight. Passengers are requested to contact the carrier for more information on the policy.

In the event of delays and misconnection of flights not within the reasonable control of Paramount Airways, Paramount Airways will disclaim any liability towards the same.

Check-in time for groups - Passengers traveling in groups (30 or more passengers traveling together) are advised to report to the airport atleast 90 minutes prior to the flight departure.

Groups of less than 30 passengers can report at the airport 75 minutes prior to departure.

No-Show Passengers - Confirmed passengers who do not present themselves for their booked flight are termed as 'No Shows'. If for some reason you are unable to undertake travel on a flight for which you have a confirmed booking, please let us know as early as possible. This would enable us to offer the seat to another passenger who otherwise would be unable to travel. Passengers are requested to contact the carrier for more information on the policy.

Gate No-Show - Passengers who are checked in and not reported at the boarding gate at the time of departure. On such cases only taxes are refundable.

Inflight services

Please note that for checked-in baggage, no single piece of check-in baggage must weigh more than 30 kgs

Articles - Articles, which may be carried free in addition to the free baggage allowance (Subject To Security Regulations)

Security Regulations - According to security regulations, passengers are advised:

Prohibited Articles:
Also carriage of dry cell batteries, knives, scissors, sharp instruments, tools, fire arms, ammunition, and their toy replicas are prohibited in the passenger cabin.

Valuable Articles:
Currency, precious metals, jewellery, negotiable instruments, securities, personal identification documents and other items of value, are best carried with the passengers in the cabin.

Restricted Articles:
Medicines and toiletries in limited quantities, which are necessary or appropriate for the passenger during the journey, such as hair sprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

Dangerous Articles In Baggage - For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage.

Compressed gas deeply refrigerated, flammable non-flammable and poisonous) such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.

Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.

Explosives, ammunitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.

Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches

Radioactive material, Briefcases and attache case with installed alarm devices.

Oxidising materials such as bleaching powder and peroxides.

Poisons and infectious substances such as insecticides, weed-killers and live virus materials.

Other dangerous articles such as magnetised materials, offensive or irritating materials.

The Government of India Prohibits the use of mobile phones on board at all times.

Conditions of Contract for scheduled domestic flights:
The carriage is subject to Paramount Airways regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the Carriage which is non-international. These regulations are known as Paramount Airways Non-International Carriage (passenger and baggage) Regulations 2005. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by a passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications etc. as mentioned in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

Excerpts from Regulations:

The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the company may constitute risks to the aircraft or to the persons on board.

If at any stage it is found that the aircraft with the booked load or passengers etc. will be over loaded the Company will have the right to decide which passenger or articles shall be off-loaded and such decision shall be binding.

The Company is not liable for any loss or damage occasioned by delay in the carriage by air of passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

The Carrier's liability for loss, delay or damage to baggage is limited to INR 450 per kilo, unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of articles. The Carrier assumes no liability for fragile or perishable articles.

The ticket issued by the Company shall be subject to rules of cancellation made by the Company for the time being in force, which may be seen at any office of the Company on request.

Limitation Of Liability and Disclaimer of Warrenties- The information published on this website may be incomplete or include inaccuracies ortypographical error. Paramount Airways does not represent or warrant that access to the website will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on this website.

Paramount Airways makes no representations about the suitability of the information, products, and services contained on this website for any purpose. All such information, products and services are provided "as is" without warranty of any kind. Paramount Airways here by disclaims all warranties and conditions with regard to the information, products and services ( other than carriage by air ) including all implied warranties and conditions on merchantability, fitness for a particular purpose, title and non-infringement.

In no event Paramount airways will be liable for any direct , indirect, incidental, special or consequential damages arising out of or any way connected with the use of this website or with the delay or inbality to use this website, or for any information, products and services obtained through this website, or otherwise arising out of the useof this website, whether based on contract or strict liability or otherwise.

Any carriage by air use an eletronic-ticket obtained by using Paramount Airways website shall be subject to the conditions of Carriage as provided in the Carriage by Air act 1971, applicable for both non-international and International carriage.

THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

Online Bookings - Paramount airways online booking systems is currently available only for flights operated by Paramount Airways. The Passenger will use the online booking facility to make only legitimate reservations. A Passenger can book online for up to nine (9) passengers per booking. The booking can be made in Paramount class on Paramount Airways flights only subject to applicable fare and seat vacancies. Booking within 2 hours of departure cannot be made through our website Once e-ticketed online the system will generate an electronic ticket and a printable itinerary receipt will be displayed. The Passenger will need to print this itinerary receipt and use it for access to the airport and check-in. To enter the airport and for check-in, the Passenger must present the itinerary receipt along with any one of the valid photo identification (Official Government issued photo identification/ driving license/ election photo identification/ Passport [for international Passengers]/ photo credit card). For any valid reasons if a Passenger's ticket does not get generated online, the Passenger's itinerary receipt will have a message as "Your Ticket was not issued". Please contact nearest Paramount Airlines offices for further assistance. Hence this itinerary receipt cannot be used for airport entry or check-in and is only for reference. The Passenger is responsible to read all rules mentioned on each web page displayed while booking on our website. Paramount Airlines will consider that the Passenger has accepted these rules if the Passenger completes his/her booking process. Passengers are responsible for the correctness of the age of children booked by the Passengers online. A child is one who has reached his/her second birthday but not yet reached his/her twelfth birthday on the date of commencement of journey. Passengers in their own interest are requested to confirm this information from the nearest Paramount Airlines office in case of any doubts. Once an online booking is made, Passengers are requested to confirm the time, and date of departure. Paramount Airlines assumes no responsibility whatsoever on account of delay or cancellation of flight for any reason whatsoever including change in flight schedule.

Modifications and Refunds - Once purchased online, changes or cancellation to this booking cannot be made online on www. paramountairways.com or any other internet site. Please contact the nearest Paramount Airlines Reservation office in India to make the Changes or cancel reservation.

Credit Card - Paramount will accept major credit cards and debit cards, for making booking on Paramount Airlines. Payment for online booking is accepted only by credit card or credit notes. The credit card or credit notes used to book online may be required for verification in case of verification requirement, at airport during Check in or while processing refunds

Personal Profile and Registration - A Passenger can book on our website without registering or without creating any login ID. However at a later date all the Passengers booking on our website may have to register online on our website and, a user ID will be allotted to the Passenger, which can be used in all future transactions.

Age and Responsibility - The Passenger represents that they are of sufficient legal age to use this service, and they possess the legal right and ability to create binding obligations for any liability they may incur as a result of the use of this service. The Passenger understands that they are financially responsible for all uses of this service by them and those using your login information. The Passenger will supervise all usage of the booking facility under their name or account. The Passenger warrants that all information supplied by them and members of their household in using the booking facility are true and accurate.

Documentation and health requirements - The responsibility to ensure the correctness of all documentation including valid Indian resident permit, passport & visa (if required) rests solely with the Passenger. Paramount Airways will not be responsible for any damages arising out of incomplete or improper documentation on the Passenger's part.

Airport Tax and all other applicable Taxes - All the applicable taxes at the time of ticketing will be collected on the Passenger's ticket. However in case of any other levy or taxes as may be imposed by any statutory authority, Paramount Airlines reserves the right to collect the same from the Passenger. Some airports will levy an airport departure tax, which is payable by the Passenger at the airport locally. Information on these charges is not given through our quoted fares.

Conditions of contract - The carriage of the Passengers and their baggage by air will be subject to the conditions of carriage of the carrier concerned. Please read Paramount Airways General Terms & Conditions and Conditions of Contract for the Passengers & baggage handling.

Modification of Terms - Paramount Airways reserves the right to change any of these terms and conditions at any time without prior notice or liability. The Passenger is responsible for regularly reviewing these terms and conditions. Continued use of Paramount Airlines' online booking system following any such changes shall constitute the Passenger's acceptance of such changes.

Restrictions on Use - Paramount Airways and its licensors retain all rights (including copyright and patent rights) with respect to all software and underlying information and material available through the Paramount Airlines online booking facility. The Passenger must not download or otherwise export or re-export any software or underlying information or material available through the Paramount Airways online booking facility except with the written permission of Paramount Airways and in full compliance with all Indian and other applicable laws and regulations. In particular, but without limitation, the Passenger must not download or otherwise export or re-export any software or underlying information or material available through the Paramount Airways online booking facility unless such downloading occurs in the course of using the Paramount Airways online booking facility in accordance with the written instructions of ParamountAirways

No Unlawful or Prohibited use - The Passenger will not use this website for any purpose that is unlawful or prohibited by these Conditions of Use. The Passenger will not use the Paramount Airways online booking facility to make any speculative, false or fraudulent reservation.
The Passenger must not:

resell the service of the Paramount Airways online booking facility; or

use the Paramount Airways online booking facility for any activity which breaches any law; or

use the Paramount Airways online booking facility in a way which interferes with its availability for other users; or

use other means to transact or obtain information if you are unable to use the Paramount Airways online booking facility.

No Representation - Paramount Airways does not warrant or represent that the Passenger's access to the Paramount Airways online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the Paramount Airlines online booking facility will be free of bugs, viruses, worms, Trojan horses or other harmful components

E-Ticket and Boarding Pass Prima Facie Evidence of Contract
The e-ticket and the boarding pass are and remain at all the times the property of Paramount Airways and constitution prima facie evidence of the contract of carriage between Paramount Airlines and the Passenger named on the ticket. The conditions of contract contained in the ticket are a summary of some of the provisions of these conditions.

Requirement For Ticket - The Passenger shall not be entitled to be carried on a flight unless that Passenger presents a ticket valid and duly issued in accordance with Paramount Airways' regulations.

Ticket Not Transferable - A ticket is not transferable. If a ticket is presented by someone other than the Passenger entitled to be carried there under or to a refund in connection therewith, Paramount Airways shall not be liable to the Passenger so entitled if in good faith it provides carriage or makes a refund to the Passenger presenting the ticket

Please note once the ticket has been issued, the name of the passenger cannot be changed.

Fares and Charges
General - Fares apply only for carriage from the airport at the point of origin to the airport at the point of destination. Fares do not include ground transport service between airports and between airports and town terminals, unless provided by Paramount Airways without additional charge. Applicable fares are subject to change as per the Paramount Airways' regulations. We are required by the government to charge and collect Passenger Service Fee (PSF) as applicable. Besides, an insurance charge is also levied. All the above taxes and government levies are collected along with the basic fare at the time of issuance of the ticket. Any additional taxes, surcharges, cess, duty, levies and/or any other charges of such nature imposed by lawful authority on the tickets shall be directly paid by the Passenger to the Paramount Airways at the time of Check-In.

Applicable Fares -

Applicable fares are those published by Paramount Airways.

Please note that fares are subject to change without prior notice.

In case Paramount Airways is not obligated to carry any Passenger as long as the applicable fare has not been paid to Paramount Airways.

ROUTING - Unless otherwise provided in Paramount Airways' regulations, fares apply only to routings published in connection therewith.

Taxes And Charges - Any tax or charge imposed by government or other authority, or by the operator of an airport, in respect of a Passenger or the use by a Passenger of any services or facilities will be in addition to the published fares and charges and shall be payable by the passenger, except as otherwise provided in Paramount Airways' regulations.

Currency - Fares and charges are payable in any currency acceptable to Paramount Airways. When payment is made in a currency other than the currency in which the fare is published, such payment will be made at the rate if exchange established in accordance with Paramount Airways' regulations.

Seating - Seating will be assigned through advance reservations by selecting the seat by the Passengers online or seating will be assigned at the airport check-in counter prior to boarding.

Personal Profile and Registration - A Passenger can book on our website without registering or without creating any login ID. However at a later date all passengers booking on our website may have to register online on our website and, a user ID will be allotted to Passenger, which can be used in all future transactions.

Age and Responsibility - Passengers' represent that they are of sufficient legal age to use this service, and they possess the legal right and ability to create binding obligations for any liability that they may incur as a result of the use of this service. Passengers understand that they are financially responsible for all uses of this service by them and those using their login information. Passengers will supervise all usage of the booking facility under their name or account. Passengers warrant that all information supplied by them and members of their household in using the booking facility are true and accurate.

Documentation - The responsibility to ensure the correctness of all documentation including valid Indian resident permit, passport & visa (if required) rests solely with the Passenger. PARAMOUNT AIRWAYS will not be responsible for any damages arising out of incomplete or improper documentation on the Passenger's part.

Modification of Terms - PARAMOUNT AIRWAYS reserves the right to change these terms and conditions at any time without prior notice or liability. The Passenger are responsible for regularly reviewing these terms and conditions. Continued use of PARAMOUNT AIRWAYS online booking system following any such changes shall constitute the Passenger acceptance of such changes.

Restrictions on Use - PARAMOUNT AIRWAYS and its licensors retain all rights (including copyright and patent rights) with respect to all software and underlying information and material available through the PARAMOUNT AIRWAYS online booking facility. The Passenger must not download or otherwise export or re-export any software or underlying information or material available through the PARAMOUNT AIRWAYS online booking facility except with the written permission of PARAMOUNT AIRWAYS and in full compliance with all Indian and other applicable laws and regulations. In particular, but without limitation, the Passenger must not download or otherwise export or re-export any software or underlying information or material available through the PARAMOUNT AIRWAYS online booking facility unless such downloading occurs in the course of using the PARAMOUNT AIRWAYS online booking facility in accordance with the written instructions of PARAMOUNT AIRWAYS.

No Unlawful or Prohibited use - The Passenger will not use this website for any purpose that is unlawful or prohibited by these conditions of use. The Passenger will not use the PARAMOUNT AIRWAYS online booking facility to make any speculative, false or fraudulent reservation.

The Passengers must not:

No Representation - PARAMOUNT AIRWAYS does not warrant or represent that the Passengers' access to the PARAMOUNT AIRWAYS online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the PARAMOUNT AIRWAYS online booking facility will be free of bugs, viruses, worms, Trojan horses or other harmful components.

Schedules - Paramount Airways undertakes to use its best efforts to carry the Passenger and his or her baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel. The times shown in timetables, website or elsewhere are approximate and not guaranteed and form no part of the contract of carriage. Schedules can be subject to change without prior notice and Paramount Airways assumes no responsibility for making connections.

Cancellation and Changes in Flight Schedule - In case of circumstances beyond Paramount Airways control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labour, fuel or facilities, or labour difficulties of Paramount Airlines or others all actual, threatened or reported) Paramount Airways may without notice cancel or delay a flight. If due to such circumstances Paramount Airlines cancels or delays such flight, Paramount Airways shall either:

Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, Paramount Airways shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of Paramount Airways as to the dates or time of departure or arrival or as to the operation of any flight.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER'S TARIFFS, RULES OR REGULATIONS. SUBJECT TO TARIFF REGULATIONS.